Privacy Policy

GENERAL INFORMATION 

• Name of the responsible party: Audio Clinic

• Business Name: Audio Clinic

• Address of the responsible party:  

• Email address to which you should send your request indicating that you do not wish to receive commercial prospecting: audio.clinicep@gmail.com  , which is collected by the data controller: 

• Identification data 

• Contact information 

• Tax information 

• Cookies 

• Privacy Department:  

• Contact information 
• Address of the responsible party:
• Email: audio.clinicep@gmail.com

• Last updated: September 26, 2025. 

For what purposes will we use your personal data?

The personal data we collect from you will be used for the following purposes, which are necessary for the service you request:

• To provide the services offered and accepted when the contractual relationship was established.
• Contact the Owner through the means provided, to confirm the personal data necessary for the execution of the contractual relationship.
• Service quality surveys.

Additionally, we will use your personal information for the following purposes, which are not necessary for the requested service, but which allow us to provide you with better service:  

• Business Prospecting

If you do not wish for your personal data to be processed for these additional purposes, you may inform us of this at any time by sending an email to the address indicated to notify us that you do not wish to receive marketing communications, stating the following:

“I do not consent to my personal data being used for the following secondary purposes:

• Business prospecting”

Refusal to allow the use of your personal data for these purposes will not be grounds for denying you the services and products you request or contract with us.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, the personal data listed on the main website will be used.

With whom do we share your personal information and for what purposes?

We inform you that your personal data is shared with people, companies, organizations and authorities other than ourselves, solely to fulfill the purpose of the commercial relationship.

Since these transfers are established in article 37 of the Federal Law on the Protection of Personal Data Held by Individuals, it is not necessary to obtain additional consent from you.

How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal data we hold about you, what we use it for, and the conditions of its use (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it deleted from our records or databases when you believe it is not being used in accordance with the principles, duties, and obligations established by law (Cancellation); and to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of your ARCO rights, you must submit the respective request through any of the means designated in the Privacy Department section, visible on the main website.

To learn about the procedure and requirements for exercising your ARCO rights (Access, Rectification, Cancellation, and Opposition), you can contact our Privacy Department, which will process requests to exercise these rights and answer any questions you may have regarding the processing of your information. The Privacy Department’s contact information can be found on the main website.

How can you revoke your consent for the use of your personal data?

You may revoke any consent you have given us for the processing of your personal data. However, please note that we may not be able to fulfill your request or immediately cease processing your data in all cases, as we may be legally obligated to continue processing your personal data. Furthermore, you should be aware that, for certain purposes, revoking your consent will mean that we can no longer provide you with the service you requested, or it will result in the termination of your relationship with us. To revoke your consent, you must submit your request through our Privacy Department.

To learn about the procedure and requirements for revoking consent, you can contact our Privacy Department.

How can you limit the use or disclosure of your personal information?

To enable you to limit the use and disclosure of your personal information, we offer the following options:

• Your registration in the Public Registry to Avoid Advertising, which is managed by the Federal Consumer Protection Agency (PROFECO), ensures that your personal data is not used to send you advertising or promotions from companies offering goods or services. For more information about this registry, you can visit the PROFECO website or contact them directly.

The use of tracking technologies on our internet portal

We inform you that on our website we use cookies through which it is possible to monitor your behavior as an internet user, as well as to provide you with a better service and user experience when browsing our site.

The personal data we obtain from these tracking technologies are as follows:

• The number of visits to the website and the duration of those visits
• Traffic sources
• Your visited pages
• It also acts on sections such as: o Your preferred sections of our website o Keywords used (words used in your searches) o Technical details of the devices and browsers through which you visit our website

We obtain the above information through a website analytics and tracking tool for statistical purposes and to improve this website’s search engine ranking. Please note that we will not share this data.

These technologies can be disabled, depending on your preferred browser, by following these steps:

Chrome

• Launch Google Chrome and click the three dots in the upper right corner. Select Settings.
• Click on the Privacy and Security section, find the Cookies and other site data entry and click on it.
• To disable cookies, turn off the switch next to Allow all cookies. From now on, cookies are blocked.

When you decide to re-enable cookies, follow the same process to access this page and simply reactivate the feature. This is how cookies will be accepted automatically.

Internet Explorer

• Open Internet Explorer. Click the small gear icon in the upper right corner.
• Select Internet Options.
• Select the Privacy tab and click the Advanced button.
• On the next screen, select Block both first-party and third-party cookies. Finally, uncheck “Always allow session cookies”.
• Click OK, then close the windows. From now on, IE cookies are disabled.

To re-enable cookies in Internet Explorer, repeat the steps above, but this time select the Accept option. Alternatively, you can select the Ask option; this tells your browser to ask for permission to accept or reject cookies individually.

Microsoft Edge

• Open Microsoft Edge and click on the three dots in the upper right corner.
• Click on Settings.
• Click on Cookies and site permission.
• Click on Manage and delete cookies and site data.
• Turn off the switch next to Allow sites to save and read cookie data (recommended).

When you want to re-enable cookies, simply click the same switch to activate it.

Safari

• Launch Safari. Click Safari in the upper-left corner of your main menu.
• Select Preferences.
• Click on Privacy and select Block all cookies.
• Confirm the warning message.

To re-enable cookies in Safari, follow the same instructions. Then, uncheck the “Block all cookies” option.

For more information on the use of these technologies, you can consult the following websites:

• https://support.google.com/accounts/answer/61416?hl=ES
• https://support.microsoft.com/es-es/windows/eliminar-y-administrar-cookies-168dab11-0753-043d-7c16-ede5947fc64d
• https://support.apple.com/es-mx/guide/safari/sfri11471/mac

How can you find out about changes to this privacy notice?

This privacy notice may be modified, changed, or updated due to new legal requirements; our own needs related to the products or services we offer; our privacy practices; changes in our business model; or other reasons.

We are committed to keeping you informed about any changes to this privacy notice through our website.